Privacy Policy
How RK Residency collects, uses, stores, and protects your personal information when you visit our website, make a reservation, or stay at our hotel.
Welcome to RK Residency. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a reservation, or stay at our hotel. By using our website and services, you agree to the practices described in this policy.
1.Information We Collect
To provide a seamless booking experience and quality hospitality services, we may collect the following information:
Personal Information
Booking Information
Payment Information
Payments are securely processed through trusted payment gateways. RK Residency does not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials.
Technical Information
When you visit our website, we may automatically collect:
2.How We Use Your Information
We use your information to:
We never use your personal information for unlawful purposes.
3.Booking & Reservation Information
Information provided during booking is used solely for:
Please ensure that all information submitted during booking is accurate and complete.
4.Payment Security
Your online security is important to us.
All online transactions are processed through secure, encrypted third-party payment providers. We do not store sensitive payment credentials such as:
6.Guest Identity Verification
In accordance with applicable laws, guests may be required to provide a valid government-issued identification document during check-in.
This information is collected only for legal compliance and guest verification purposes.
7.CCTV Surveillance
For the safety and security of our guests, employees, and property, selected public areas of RK Residency may be monitored through CCTV surveillance.
CCTV recordings are used only for security, safety, and legal purposes and are accessed only by authorized personnel.
8.Information Sharing
RK Residency values your privacy.
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
9.Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
10.Data Retention
Your personal information is retained only for as long as necessary to:
After the required retention period, information is securely deleted or anonymized.
11.Third-Party Services
Our website may include links or integrations with third-party services such as:
These services operate under their own privacy policies, and RK Residency is not responsible for their privacy practices.
12.Marketing Communications
With your consent, we may occasionally send:
You may opt out of promotional communications at any time.
13.Children's Privacy
Our website is not intended for children under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children without appropriate consent.
14.Your Rights
Depending on applicable laws, you may have the right to:
Requests may be subject to legal verification requirements.
15.Policy Updates
RK Residency reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or website functionality. The latest version will always be available on this page with the updated Effective Date.
By accessing our website, making a reservation, or staying at RK Residency, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We are committed to protecting your information and providing a safe, transparent, and trustworthy hospitality experience.
Questions about this policy?
Our concierge team is happy to clarify any clause. Reach out — we reply within 4 hours.
📍 RK Residency, Kailash Nagar, Vrindavan, Mathura, UP 281121