Terms & Conditions
The terms that govern your use of our website and hotel services. By accessing our website, making a reservation, or staying at RK Residency, you agree to comply with these terms.
Welcome to RK Residency. These Terms & Conditions govern your use of our website and hotel services. By accessing our website, making a reservation, or staying at RK Residency, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.
1.Acceptance of Terms
By using this website or booking accommodation with RK Residency, you confirm that:
2.Hotel Reservations
Reservations can be made through:
A reservation is confirmed only after successful payment (where applicable) and issuance of a confirmation with a Booking ID.
3.Room Rates & Payment
4.Check-in & Check-out
Unless otherwise specified:
Early check-in and late check-out are subject to room availability and may incur additional charges.
5.Guest Identification
As required by Indian law:
6.Occupancy Policy
7.Guest Responsibilities
Guests are expected to:
8.Hotel Property & Damages
Guests are responsible for any damage caused to hotel property due to negligence or intentional misconduct.
RK Residency reserves the right to recover repair or replacement costs for damaged property, furnishings, equipment, or fixtures.
9.Smoking & Alcohol Policy
10.Pets Policy
Pets are permitted only if specifically approved by RK Residency in advance.
Additional conditions and cleaning charges may apply.
11.Visitors Policy
Visitors may be allowed only after informing the hotel reception and subject to security verification.
The hotel reserves the right to restrict visitor access in the interest of guest safety and security.
12.Cancellation & Refund
Cancellation and refund requests will be governed by the separate Cancellation & Refund Policy available on our website.
Guests are encouraged to review the policy before confirming any reservation.
13.Website Usage
By using our website, you agree that you will not:
14.Intellectual Property
All content available on this website, including but not limited to:
is the exclusive property of RK Residency or its licensors and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
15.Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
16.Limitation of Liability
RK Residency shall not be liable for:
Guests are advised to keep their valuables secure at all times.
17.Force Majeure
RK Residency shall not be held responsible for failure or delay in providing services due to events beyond reasonable control, including but not limited to:
18.Changes to Services
RK Residency reserves the right to:
without prior notice, where permitted by law.
19.Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of our website or hotel services shall be subject to the exclusive jurisdiction of the competent courts in Mathura, Uttar Pradesh.
By accessing this website, making a reservation, or staying at RK Residency, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms are designed to ensure a safe, comfortable, and enjoyable experience for all guests while protecting the rights of both our guests and RK Residency.
Questions about this policy?
Our concierge team is happy to clarify any clause. Reach out — we reply within 4 hours.
📍 RK Residency, Kailash Nagar, Vrindavan, Mathura, UP 281121